Last Updated: March 9, 2026

Welcome to the iPASTORE Frequently Asked Questions (FAQ). If you don’t find the answer you’re looking for, please contact us at [email protected].

General Questions

1. What is iPASTORE?

iPASTORE is a self-service app for Apple device users that installs and re-signs iOS applications on your own device. A membership provides access to the app and the signing credential needed to run the applications you choose, for the membership duration. The applications are supplied by you or by third-party sources; iPASTORE does not host, develop, or sell them.

2. What do I receive when I purchase a membership?

Your purchase provides:

  • Access to your selected membership plan
  • Digital provisioning services
  • The iPASTORE app to install and re-sign applications you choose from third-party sources or supply yourself
  • Customer support during your active membership

No physical products are shipped.

3. How long is the membership valid?

Our standard membership is valid for approximately 300 days from the date of activation.

4. Do you sell physical products?

No.

All products and services offered by iPASTORE are delivered electronically.

Purchasing

5. How do I purchase a membership?

  • Visit https://ipastore.me
  • Choose your membership.
  • Submit your Apple Device Identifier (UDID).
  • Complete payment using PayPal.
  • Wait for activation.
  • Shall receive an email
  • Access your purchased digital services.

6. Which payment methods do you accept?

We currently accept secure online payments through PayPal.

7. Will I receive an invoice?

Yes.

A payment confirmation is sent after successful payment. If you require a formal invoice, please contact our support team.

Device Registration

8. What is a UDID?

A UDID (Unique Device Identifier) is a unique identifier assigned to Apple devices.

It is required to provision and activate your purchased digital membership.

9. Why do you need my UDID?

Your UDID is required solely for:

  • Device provisioning
  • Membership activation
  • Delivering the purchased digital service

It is never sold for advertising or marketing purposes.

10. Is my UDID secure?

Yes.

Your UDID is used only for providing the purchased service and is handled in accordance with our Privacy Policy.

11. I entered the wrong UDID.

Please contact us immediately.

If provisioning has not yet started, we may be able to update your information.

Once provisioning has begun, changes may not be possible.

Activation

12. How long does activation take?

Most activations are completed within 24–48 hours.

Processing time may vary depending on verification requirements and system availability.

13. I haven’t received activation yet.

Please contact:

[email protected]

Include:

  • Order Number
  • PayPal Transaction ID
  • Registered Email Address
  • UDID

Membership

14. Can I use my membership on multiple devices?

Membership activation is associated with the device information provided during registration especially strict to UDID submitted during purchase. If you wish to use another device, need to purchase separate membership.

15. Can I transfer my membership?

Memberships are generally non-transferable, restricted to single UDID.

16. Can I share my account?

No.

Accounts are intended for use only by the registered customer.

Unauthorized sharing may result in suspension.

Third-Party Applications

17. Who develops the applications available through iPASTORE?

Some applications, repositories, and related content available through the iPASTORE platform are developed and maintained by independent third-party developers or community contributors.

iPASTORE operates the membership platform and provisioning services but does not claim ownership of third-party applications unless expressly stated.

18. Does iPASTORE develop every application available on the platform?

No.

Many applications are created and maintained by their respective developers or communities.

Those developers are responsible for:

  • Features
  • Updates
  • Bug fixes
  • Compatibility
  • Licensing
  • Ongoing maintenance

19. Can third-party applications change or be removed?

Yes.

Third-party developers may update, modify, discontinue, or remove their applications at any time.

These decisions are outside the control of iPASTORE.

20. Are all applications guaranteed to remain available?

No.

Availability depends on the respective application developer or community.

While we strive to maintain a reliable platform, we cannot guarantee the continued availability of any specific third-party application.

Refunds

21. Can I request a refund?

Refund requests are reviewed individually in accordance with our Refund Policy.

22. Why are refunds limited after activation?

Once your UDID has been registered and provisioning has begun, we incur non-recoverable charges payable to our authorized provisioning partners.

For this reason, full refunds are generally not available after provisioning has started.

23. What if I paid twice?

If duplicate payment is confirmed, the duplicate transaction will be refunded.

24. What if I change my mind?

Because our products are digital memberships that require immediate provisioning, simply changing your mind after provisioning has begun does not normally qualify for a refund.

25. What if a third-party application stops working or is removed?

Applications available through the iPASTORE platform may be maintained by independent developers or communities.

Changes, removal, discontinuation, feature modifications, or lack of support by third-party developers do not automatically qualify for a refund once the purchased membership and provisioning services have been delivered.

If your issue relates to the provisioning service provided by iPASTORE, please contact our support team for assistance.

Technical Support

26. I need help activating my membership.

Please email:

[email protected]

Include:

  • Order Number
  • PayPal Transaction ID
  • Registered Email
  • Device UDID
  • Description of the issue

27. My application is crashing.

If the issue relates to a third-party application, we will make reasonable efforts to assist where possible; however, application functionality, updates, and bug fixes are generally the responsibility of the respective developer or community.

28. I cannot access my account.

Please contact support with your registered email address and any available order information.

Security & Privacy

29. Is my payment secure?

Yes.

Payments are processed securely through PayPal.

We do not store your payment card details.

30. How do you protect my personal information?

We use commercially reasonable safeguards to protect customer information.

Please see our Privacy Policy for additional details.

Business Information

31. Where is iPASTORE located?

iPASTORE is operated by a legally registered Limited Liability Partnership (LLP) in India.

32. How can I contact iPASTORE?

Email: [email protected]

Website: https://ipastore.me

33. How do I report copyright or legal concerns?

If you believe that content available through our platform infringes your intellectual property rights or violates applicable law, please contact us with sufficient details, including evidence of ownership or authorization. We will review all valid notices and take appropriate action where required.

Need More Help?

If your question is not answered here, our support team is happy to assist.

Email: [email protected]

Website: https://ipastore.me

Business Hours: Monday–Friday, 10:00 AM – 6:00 PM (IST)